ABOUT US

We’re redefining pet care by setting a new standard of trust, heartfelt compassion, and truly tailored support — because every pet deserves exceptional care.

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the trusted name in pet care

140+

With over 140 five-star reviews, Pawsome Concierge is the go-to name for pet parents who expect nothing less than exceptional care, total peace of mind, and heartfelt service.

Safety First

Every caregiver is First Aid & cpr certified.

Smart Matching

Science-backed pairing for the perfect pet-caregiver fit.

Personalized Pet Care

Tailored to your pet’s personality, routine, and lifestyle

Trust & Transparency

Vetted, background-checked, and reviewed caregivers you can rely on.

Teresa D'Agostino

Terry D’Agostino is the visionary behind Pawsome Concierge. With a passion for creating peace of mind for devoted pet parents, Terry transformed a simple love story — overcoming her own fear of animals thanks to Coco, a chocolate Lab — into an innovative, trusted pet care company that redefines what it means to care for pets like family.Combining years of expertise in corporate strategy and business development with an unwavering commitment to animal welfare, Terry has built Pawsome Concierge into a premier matchmaking service for pet parents seeking personalized, private, and professional care. Her dedication to certified training, ethical standards, and exceptional service ensures every pet experiences the same comfort and security she once wished for her own.When she’s not championing better standards in pet care, you’ll find Terry exploring new destinations with Coco or advocating for pet-friendly travel across Canada.

Nicola Masella

Nicola Masella is the entrepreneurial force behind Pawsome Concierge’s commitment to trusted, personalized pet care. With over two decades of experience building and leading successful businesses, Nicola brings strategic vision and an unwavering dedication to creating a better world for pets and their families.As a devoted father of four and lifelong animal lover, Nicola believes every pet deserves a safe, loving environment — and every pet parent deserves total peace of mind. His passion drives Pawsome Concierge’s mission to raise the bar for professional, certified, concierge-level pet care across Canada.

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